At DSserviceTV we strive to give you the best IPTV experience possible. We understand that sometimes there can be problems and we want to assure you that your satisfaction is our top priority. With this in mind, we have developed a refund policy to give you a worry-free experience.

30-day money-back guarantee

We are confident in the quality of our IPTV service and the reliability of our systems. If for any reason you are not satisfied with our service and we cannot resolve the issue for you within a reasonable period of time, we offer a 30-day money back guarantee.

If you experience a service interruption within the first 30 days of your subscription that we are unable to resolve for you within a reasonable time, you will be entitled to a refund. We understand that an uninterrupted service is important to your entertainment experience and we want to ensure that you are completely satisfied with our service.

How do I apply for a refund?

To request a refund, contact our customer support within the 30-day period. Our friendly staff will guide you through the process and assist you with your refund request. We may ask for additional information to understand the nature of the problem and verify your eligibility for a refund.

Once we have received your refund request and confirmed your eligibility, we will process the refund as soon as possible. Please note that depending on your payment method and financial institution, it may take a few business days for the refunded amount to appear in your account.

Exceptions and restrictions

It is important to note that our refund policy applies specifically to cases where our service has had a prolonged downtime that we were unable to resolve for you. It does not apply to situations where the problem is caused by factors beyond our control, such as problems with your internet connection or device compatibility.

In addition, our refund policy will not apply if you have breached our terms of use or misused our IPTV service. We reserve the right to refuse refund requests that do not meet the eligibility criteria set out in our policy.

Contact us

If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support. We are here to help you and ensure that you have a positive and satisfying experience with DSserviceTV.

Thank you for choosing DSserviceTV as your IPTV provider. We appreciate your confidence in our service and look forward to providing you with outstanding quality.